Privacy Policy

Effective Date: 31.12.2024

This Privacy Policy explains how HWLT FZE ("we," "our," or "us") collects, processes, and protects your personal data when you use our services. By providing your personal data, you agree to its processing as described in this Privacy Policy.

1. Use of Your Personal Data

We process your personal data for the following purposes:

• Providing and maintaining our services – Ensuring functionality, security, and availability.
• Managing your account – User authentication, profile settings, and account security.
• Contract performance – Fulfilling our contractual obligations.
• Communication – Sending service updates, promotional offers, and important notices.
• Improvement and analytics – Enhancing our services based on user interaction and feedback.

2. Sharing Your Personal Data

We may share your personal data in the following cases:

• With service providers – Third-party vendors assisting with service delivery, payment processing, and customer support.
• During business transfers – In the event of a merger, acquisition, or asset sale.
• With affiliates and business partners – Trusted entities collaborating with us.
• With your consent – When you explicitly agree to share your data.

3. Retention of Your Personal Data

We retain your personal data only as long as necessary for:

• Legal compliance – Meeting regulatory and tax requirements.
• Resolving disputes – Addressing claims and enforcing agreements.
• Improving our services – Conducting analytics and enhancing user experience.

4. Transfer of Your Personal Data

Your personal data may be transferred to and processed in jurisdictions with different data protection laws. By submitting your data, you consent to such transfers. We implement appropriate safeguards to ensure your data is protected.

5. Your Rights to Delete Data

You may request the deletion of your personal data. However, certain data may be retained for:

• Compliance with legal obligations.
• Fraud prevention and security measures.
• Legitimate business interests.

6. Disclosure of Your Personal Data

We may disclose your personal data in the following situations:

• Business transactions – In the event of mergers, acquisitions, or asset transfers.
• Legal obligations – When required by law or regulatory authorities.
• Protection of rights – To safeguard our rights, property, or the safety of users and third parties.

7. Security of Your Personal Data

We implement security measures to protect your personal data; however, no method of online transmission or storage is 100% secure.

8. Children's Privacy

Our services are not directed at individuals under 13 years old. If we discover that we have collected personal data from a minor without appropriate consent, we will take steps to delete it.

9. Links to Other Websites

Our website and services may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect upon posting, and we will notify you of significant updates.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us:

📧 Email: support@hwlt.io

CONSENT TO PERSONAL DATA PROCESSING

In accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE Data Protection Law) and other applicable regulations, I unequivocally and voluntarily consent and permit HWLT FZE (the “Company”) to perform any action or combination of actions, wholly or in part, in an information (automated) system and/or in a file cabinet (hereinafter referred to as “processing”) of all personal data transferred by me, provided via the Company’s website, email, and/or other means of communication.

This consent includes, but is not limited to, the right of the Company to process my personal data for the following purposes:

• Provision and maintenance of services;
• Account management and user authentication;
• Performance of contractual obligations;
• Distribution of Company-related materials, updates, and notifications through electronic communication networks, including email, SMS, and phone;
• Service improvement, data analytics, and research.

I further consent to the cross-border transfer of my personal data and its transfer to third parties authorized by the Company, including service providers engaged in IT support, marketing, analytics, and business operations, as well as affiliated entities and business partners for the purposes outlined above.

I hereby certify that there are no restrictions on my right to process and provide personal data to the Company. I grant the Company the right to process and provide access to my personal data to its representatives and the abovementioned third parties for the period necessary to achieve the objectives of processing or until I withdraw my consent.

I acknowledge that I have the right to request access to, update, or withdraw my consent for the processing of my personal data at any time by contacting the Company at support@hwlt.io.

I agree that the Company is not required to notify me individually about the transfer of my personal data to third parties, modifications, or deletions thereof. Any changes or deletions of my personal data shall be carried out by the Company upon my individual request sent to the above-mentioned address.